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Frequently Asked Questions
Yes, you can place your order over the phone either by calling us or you can also WhatsApp us on the given number +91 9082007800
You can pay by all major credit and debit cards, UPI, digital wallets and net banking. Cash on Delivery (COD) is available on orders up to ₹2,000, with a ₹40 COD fee. COD is not available for orders of ₹2,001 and above. We do not offer EMI.
Within Mumbai: within 7 working days. Rest of India: 7–15 working days. Remote locations may take longer. Details are on our Shipping Policy page.
Shipping is free on orders above ₹499. For orders of ₹499 or less, shipping is a flat ₹75, regardless of the weight of the parcel. See our Shipping Policy page for details.
Yes, we do ship internationally but the shipping charges are to be borne by the consumer (at actuals). Also, it will take minimum 15 days from the date of the order for the package to reach your chosen shipping address. Due to products that are shipped internationally being subject to customs clearance procedures, there is a possibility of delays in the case of international orders beyond the delivery estimates.
We sell children books and school books for classes K-10.
We also sell various books under categories such as Personality Development, Management Books, Mandala Drawing & Colouring books for Young Adults.
You can cancel before your order is dispatched, that is, until its status changes to Completed. Email [email protected] or WhatsApp +91 90820 07800 with your order number and we will refund you in full within 7 days. Once an order has shipped it cannot be cancelled, but you can return it within 30 days of dispatch. See our Return, Refund & Cancellation Policy.
You can apply the coupon at the Checkout page.
Please click on “My Orders” section under “My account” to check your status.
All orders placed on our website are dispatched through our Shipping/Logistics/Courier partners such as Delhivery, India Post Speed Post, The Professional Couriers, and many more.
Don’t worry, your money is safe. Write to [email protected] with your payment details and we will either ship your books or refund your payment.
Yes, our products are available for wholesale and distribution, including school and bulk orders. For business queries, write to [email protected] or call +91 90820 07800.
You can return any book in its original condition within 30 days of dispatch. If we sent the wrong item, or it arrived damaged or defective, we refund the full amount including shipping and we pay the return freight. For other returns, the reverse freight is deducted from your refund. We do not offer exchanges for change of mind. Refunds are processed within 7 days of us receiving the return. Please read our Return, Refund & Cancellation Policy, then email [email protected] or WhatsApp +91 90820 07800 to start your return.
You can track your Order with the tracking details provided in the Order Section of My Accounts Tab or simply you can visit this link: https://www.shethbooks.com/my-account/orders/
Sorry, currently we do not provide this feature.
Please email the details to [email protected] or call us on +91 90820 07800 at the earliest, with your order number and photos of the parcel if possible. You will get a response within 2–3 working days. If the fault is ours, we refund in full or, where stock allows, replace the item.
Sorry, we do not provide this method of payment.
Yes, you can use our website to send gifts to others by just providing us with the complete contact details and correct postal shipping address, so that the order can be dispatched on that address at the earliest.
Gift Wrapping can also be done upon request but gift wrapping charges shall apply.
Please do mention your personalised message in the notes section when placing the order. You can also mail us your personalised message on [email protected] but kindly please mention your order number in the mail.
You can cancel any order before it is dispatched for a full refund. Sheth Publishing House may also cancel an order if an item is out of stock, a price or listing error is found, or a payment cannot be completed. In that case we will tell you and refund anything you have paid in full within 7 days. Full details are in our Return, Refund & Cancellation Policy and Terms & Conditions.